Functions: Customers

Record customer payments on account
To do these business operations... Use these functions
To record payments on their Receivables accounts that you receive from customers, you use the Deposits command. When you post a Deposits batch containing customer receipts, the payments are posted to the designated customer accounts and to the associated Receivables control accounts.

The total deposit is recorded as a single credit to the bank account you designate as the account to which the deposit will be made. (The system uses the deposits clearing account as an interim holding account to consolidate multiple receipts into a single deposit.)

Bank Accounts
  Deposits
All data entry sessions that create batches open with the Batch Options dialog.

Enter the ID of the bank account where the receipts will be deposited. You can leave deposit number blank so the system can default the next available number. Review the batch name and posting period. Click OK when you're done.

Bank Accounts
  Deposits
   Batch Options
For open item customers, at Invoice Number, you use the drop-down list to see the customer's outstanding invoices. You can select "all" or individual invoices for application of the payment, as appropriate. Finance charges that are due appear as separate invoices for open item customers and can be selected for inclusion in the payment.

For balance forward customers, you apply payments to "all."

At Applied amount, you enter the amount of the receipt to apply to the invoice(s).

Post the batch of payments when you're done.

Bank Accounts
  Deposits